When Healthcare Becomes Personal: How Concierge Medicine of West Michigan Is Changing the Experience of Care
What Happens When Your Doctor Truly Knows You
At Concierge Medicine of West Michigan, care is personal, proactive, and grounded in real connection. In this story, one patient shares how working with Dr. Lara transformed their health—through longer visits, personalized testing, and a doctor who truly listens.
“Dr. Lara feels less like a doctor and more like a trusted friend— someone who genuinely understands me and what I do.ˮ
For years, many patients have accepted rushed appointments, reactive medicine, and the feeling of being just another number in the system. At Concierge Medicine of West Michigan, we believe healthcare should feel different— personal, proactive, and deeply human.
This is exactly what one of our patients experienced when they joined our practice.
From Overlooked to Understood
“I went from barely being seen physically and emotionally to now getting amazing care. What they do at CMWM truly goes above and beyond, and I am so thankful.”
Before discovering Concierge Medicine of West Michigan, this patient felt like their healthcare had become a checklist — brief visits, fragmented advice, and little connection. Despite trying to stay healthy, they often left appointments with more questions than answers.
That changed when they met Dr. Lara Baatenburg. Through the concierge model, they finally had time to be heard, understood, and cared for as a whole person — not just a chart or diagnosis.
Medicine That Meets You Where You Are
“As an athlete and personal trainer, Iʼve always been able to assess my body from the outside, but thereʼs so much more happening beneath the surface. CM West Michigan has helped me optimize my health, both in and out of the gym, by focusing on the details that truly matter. Their personalized, data-driven approach has allowed me to make meaningful changes that move the dial in a positive direction. Dr. Lara feels less like a doctor and more like a trusted friend
—someone who genuinely understands me and what I do.”
Through advanced testing, lifestyle-focused care, and an ongoing relationship that extends far beyond the exam room, Dr. Lara and the team helped this patient connect the dots between lab data, training goals, and long-term wellness.
The result? Better energy, improved recovery, and a renewed sense of confidence — knowing that every decision is based on data, trust, and individualized care.
Why It Matters
Stories like this remind us that healthcare doesnʼt have to feel transactional. At Concierge Medicine of West Michigan, patients receive time, access, and attention from physicians who truly know them. Whether itʼs optimizing performance, managing chronic issues, or preventing future illness, our mission is to help each person feel both seen and supported.
Because medicine should be more than a visit — it should be a relationship.
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ARE YOU READY TO PRIORITIZE YOUR WELLNESS?
We want you to feel confident and enthusiastic about joining Concierge Medicine of West Michigan. That’s why we invite all potential members to schedule a complimentary consultation with our physicians. This meet-and-greet session is your opportunity to ask questions, address any concerns, and ensure that our practice aligns perfectly with your healthcare needs and expectations.
There’s no obligation, just an open conversation about your health and our approach. We’re excited to meet you and show you how our personalized care can make a difference in your life.
Take the first step towards a better healthcare experience today!
